Participant

Answered

XD app lagging on mobile

Forum|Forum|4 years ago
November 5, 2021
14 replies
11985 views

While viewing any prototype (both cloud loaded and live view) scrolling through pages, changing pages, animations and almost everything else in the prototype is extremely slow (4fps or something).

i tried reinstalling the app on my phone but nothing is solving it. I'm working on an iPhone 13 pro.

This topic has been closed for replies.

Correct answer HARSHIKA_VERMA

I'm not creating a test prototype you can easily set up yourself? It's on the latest iOS and XD is also updated to the latest version. It happens with all files, but the larger they are the slower they get.

Hi All,

The bug is closed now as the issue is fixed after updating to iOS 16.1.

Please let us know if you need further assistance. We would be happy to help.

Thanks,

Harshika

Show previous replies

I

ioank64190358

Participating Frequently

Yes, me too. I have the same problem. The XD app is unusable. Adobe needs to updat for iOS 16 asap.

K

kunalpalekar222

Participant

This is over a month now and no update from Adobe regarding the issue. The app is still laggy and I am getting frustrated day by day.

I hope they fix this soon.

Thanks.

Dan Rodney

Community Expert

On iOS 16 I'm also noticing a lag that I didn't notice before.

— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

D

default423ho0pxuijv

Participant

I have the same experience now, with iOS16. This issue sometimes there was and in the previews OS versions but the scrolling was smoothly generally. It's very frustrating and i can't go further with my design proccess. I hope to be solved in the next update...

S

Stefan25843210tu1l

Participant

Same here. I was wondering if no one but me had the problem. Must be a bug in iOS16. Unbelievably slow and laggy. Unusable - please update/fix asap!

rknaiduk

Participant

Hi, I am trying to preview files in the live preview and could document - all of them having a laggy experience when I am interacting. Is anyone facing the same issue/is there any fix?

Details:

Mac XD Version: 54.0.12

iPhone SE (2020) running on iOS 16: 50.0 (4705)

I

Ilia24676521b8l4

Participating Frequently

I have exactly the same problem. Before update to iOS 16 everything was stable, and works perfect. Now it is laggy by wire, and also for saved document in cloud.

I

Ilia24676521b8l4

Participating Frequently

iOS 16 on iPhone 11
Mac OS 12.4

Mac XD 54.1.12.1

Rishabh_Tiwari

Community Manager

Hi Rick,

We're so sorry to hear about the trouble. This is a known issue and we have already logged a bug and the fix is on the way. I'll update this discussion as soon as I hear from the team.

Regards

Rishabh

E

erlendsr

Participant

Any news on this? I'm still getting an incredibly laggy experience on my iPhone 12 mini.

E

erlendsr

Participant

I might be at fault here. I'm on iOS 16 beta, and that might be the reason. I tried the prototype on a colleague's phone (iPhone 12 mini with iOS 15.6) and everything works fine.

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