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Participant
Sep 28, 2019 10:09 AM UTC
Question

XD APP preview font is missing after updating from iphone to IOS13.

The missing fonts include SF UI Display, SF UI Text, SF Pro Text and other design fonts. Could you please tell me how to operate?

 

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    18 replies

    Participant
    Sep 26, 2020 5:28 PM UTC

    Here what worked for me. I did remove all my existing SF fonts on my Mac. Then I downloaded latest version here: https://developer.apple.com/fonts/ Then I launched my XD File and had to make sure to really use "SF Pro", not "SF Pro Text" icons. When I exchange all by SF Pro it worked in XD iOS app.

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    Participating Frequently
    Nov 11, 2020 9:38 PM UTC

    This is exactly what I had to do. I can only get SF Pro - Regular to work on the Adobe XD for iOS.

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    Participating Frequently
    Nov 11, 2020 9:50 PM UTC

    I just rand through the SF Fonts. It appears that all the variations designed for WatchOS work in the XD for iPhone but none of the SF Pro variation.

     

    Here's what works:

    SF Pro 

    -Regular

    -Itallic

     

    SF Compact

    -All

     

    SF Compact Display

    -All

     

    SF Compact Rounded

    -All

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    Participant
    Sep 26, 2020 4:39 PM UTC

    Any news here? Same issue...

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    montyat
    Participant
    Aug 24, 2020 9:06 AM UTC

    yeah it is take a lot of time for seach and no soultion for that i think you have to pay for A new subscribe to add sf pro into creative cloud 

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    Iwan Zeller
    Known Participant
    Jul 18, 2020 10:18 AM UTC

    Same here with the apple fonts! Any solution to this bug? 

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    Rishabh_Tiwari
    Legend
    Jul 19, 2020 12:09 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please try re-installing the fonts on the iOS device and let us know if that helps or if you need any further assistance? We'll try our best to help you with it.

     

    Regards

    Rishabh

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    Wojciech Kmita
    Participant
    Sep 30, 2019 1:05 PM UTC

    I've got the same issue. I'm using SF Pro Display and SF Pro Text in my app design and after update to iOS 13, the XD preview app on my iPhone do not display these fonts. On iPhone with iOS 12 everything is OK.

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    Harshika Verma
    Community Manager
    Community Manager
    Sep 30, 2019 7:08 PM UTC

    Hi there,

     

    we are sorry to hear that you are facing trouble using Adobe XD. Could you please confirm from where you have downloaded the font or you have activated it from Adobe Fonts? I would also request you to please share the information asked by Italo and Celeste so that we can investigate more about this.

     

    Thanks,

    Harshika

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    Wojciech Kmita
    Participant
    Oct 1, 2019 7:43 AM UTC
    After one day of investigation, I think that's iOS 13 problem. On iOS 12.4 everything is OK.
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    cmgap
    Community Expert
    Community Expert
    Sep 29, 2019 3:20 PM UTC

    Did you add these fonts previously using an app? On your iOS device can you go  into  General>Profiles and see if  SFUI  Display, Text and Pro Text are showing up? If not you may need to install them again.

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    italosan
    Community Expert
    Community Expert
    Sep 29, 2019 10:12 AM UTC

    Hi, have you also updated the Adobe XD app on your smartphone?

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