XD artboard problem

Does this happen with all artboards or just some? Can you try locating the artboard that you think is causing this issue, deleting it, and see if it works? Does this also happen with all your projects or just this one?

If you are OK with sharing the file, you can upload it to a shared location such as Creative Cloud and share the URL with me over a private message. To send a private message, hover over my name, and click the Message button.

You could also contact Contact Customer Care​ for quick help and investigation.

Thanks,

Preran