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shaner90351087
shaner90351087
Inspiring
April 29, 2021
Question

XD "background blur" not rendering in Preview

  • April 29, 2021
  • 5 replies
  • 2146 views

New issue I have on a file that was not present 2 weeks ago.

I am using the "background blur" property for an overlay. It looks fine in design mode.

 

When I go to Desktop Preview, the background blur is not rendering and the object is now opaque.

 

This just happened within the last week.

 

XD Version: 39.0.12.12 on MacOS Version 11.3

 

Any solutions? Is this a known bug?

 

File is confidential so no sample available.

      This topic has been closed for replies.

      5 replies

      F
      francoisBA
      Known Participant
      February 4, 2022

      Hello,

      Same issue here.

      XD v47.1.22.2

      Background blur is not rendering in preview but works fine in export (png).

      Would you consider publish a bug report in https://adobexd.uservoice.com/ ?

       

      Regards

      F
      francoisBA
      Known Participant
      February 4, 2022

      publishing*

      SportalBG
      SportalBG
      Participating Frequently
      January 28, 2022

      Hi,

      I have the same problem. When a scroll group is created background blur is not displayed in preview mode. It changes to a solid color, which depends on the color of the background. Please for some solution to the problem.
      Thanks!

      S
      SPashley
      Participant
      January 27, 2022

      I have just been made aware that we are having the same issue with the background blur showing as solid white on preview mode and via shared links. We need this sorting ASAP as we share links to our clients for review.

       

      Thanks

      Peter22572680h6et
      Peter22572680h6et
      Participant
      January 17, 2022

      Are there any work arounds for this at the moment?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 17, 2022

        Hi Peter22572680h6et,

         

        We are sorry to hear you're still experiencing the issue. I have logged a bug for the issue so that our team can investigate it on the latest version of XD.

         

        We'll get back to you if we need more details from you.

         

        Thanks,

        Harshika

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        April 30, 2021

        Hi there,

         

        Thank you for reaching out. Is it possible for you to create a new sample file for this issue and record a video and share the workflow with us?

         

        We will try our best to help.

         

        Thanks,

        Harshika

        shaner90351087
        shaner90351087Author
        Inspiring
        April 30, 2021

        Hello, i have pulled the element that's causing issues into a new file and simplified the content.

         

        Attached is a sample of the blur issue rendering in the design mode but not in desktop preview.

         

        It seems like it might be related to the mask group and/or the scroll group because it is corrected once the elements are ungrouped. But that does not solve my need.

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