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Yulia5EEA
Participant
November 10, 2020
Answered

Xd cant't update

  • November 10, 2020
  • 1 reply
  • 361 views

Hello, i can't update Xd (
There is this message "incompatible" in Creative Cloud

My macOs versia is High Sierra 10.13.6 . And it latest versia by macOs High Siera.

Xd asks me to update to 10.14 versia (((((
What can i do in this situation?

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi Yulia,

     

    Thanks for reaching out. I am afraid, Adobe XD is compatible with macOS X v10.14 or later so to install the software on the mac, an update is needed here.  For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Let us know if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    November 10, 2020

    Hi Yulia,

     

    Thanks for reaching out. I am afraid, Adobe XD is compatible with macOS X v10.14 or later so to install the software on the mac, an update is needed here.  For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    Let us know if you need any further assistance.

     

    Regards

    Rishabh

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