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Participant
November 9, 2023
Question

XD closes when exporting files with caps lock on

  • November 9, 2023
  • 1 reply
  • 174 views

hi, 

 

I think this maybe a bug? XD has been repeately crashing/closing itself when I tried to export files while having the caps lock on. I only have this issue with XD and not other adobe products.

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1 reply

Chaitanya21936374hmkf
Community Manager
Community Manager
November 10, 2023

Hi @Valerie2507005924pl 

Sorry for the inconvenience, could you please confirm:
1. Which XD version you are on
2. Is this issue consistent
3. Could you please share screen recoding and logs with me via Direct message.
4. Please collect the logs using log collector and share with me to debug.

Thanks,
Chaitanya