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Edu Couchez
Edu Couchez
Inspiring
June 20, 2022
Question

XD components file has increased to 2.2 GB leads to app hang and stuck on loading

  • June 20, 2022
  • 2 replies
  • 627 views

So after weeks delaying my delivering of a capital project due to XD laggings, I've discovered that one of my small component files has summed 2.2 GB in weight!!!... So no wonder why each time I save or update whatever in the layout, I've to wait for 10 minutes to work. Even 15 minutes to open the file from the cloud...

WHY?!!!... 


Then, I recieve yet another messager... about more than 20.000 elements in components. What kind of app is it, do I have to depure by hand the memory of XD itself?... 30 minutes and still loading.

 

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2 replies

Edu Couchez
Edu CouchezAuthor
Inspiring
June 20, 2022

Some hours later... no way to work 

 

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
June 20, 2022

Hi @Edu Couchez,

 

We apologize for the frustration. We understand your pain. Would you mind connecting with us directly using our contact us page so that we can help you immediately via a 1:1 chat support?

We will try our best to help.

 

Thanks,

Harshika

Edu Couchez
Edu CouchezAuthor
Inspiring
June 21, 2022

I'll do it later... too stressed, my job is in the air right now. Have to finish a simple "menu" that needs hours to load and manage...

Edu Couchez
Edu CouchezAuthor
Inspiring
June 20, 2022

Frustration and impotence... and money lost. Even my name as professional stained...

 

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