XD constantly crashing

Question

XD 35.1.12.5 is constantly crashing on W10 19041.630 I hate the so called upgrades cause behind every upgrade there are nasty consequences, like constant weird app errors and crashes. WHY Adobe?!

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble. Could you please try to do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Once uninstalled, please re-install XD and check how it works. In case if it still doesn't work, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

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