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benjaminn30045267
Participant
July 30, 2020
Answered

XD could not export to Zeplin due to artboard size?

  • July 30, 2020
  • 1 reply
  • 754 views

Hi,

 

I've updated XD to the latest version and I want to export my file to Zeplin but it shows this error? 
I've tried many ways to rectified and even reduce the artboard size down to 1920 x 1080, but still showing the same error. 

 

I have tried reduced the layers and converted all the vectors into png. nothing works. 
Sorry with my English and Grammer. 

 

I'm using Windows 10 Pro,

Version 2004

XD version:
31.1.12.13

 

Zeplin:
4.1.0 (Free Version)

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi Ben,

 

Sorry to hear about the trouble. Please navigate to Security & Privacy > Automationà > Check Mark “Zeplin” option and reboot the device and check again. If that doesn't help, please reach out to Zeplin. 

 

Let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
July 30, 2020

Hi Ben,

 

Sorry to hear about the trouble. Please navigate to Security & Privacy > Automationà > Check Mark “Zeplin” option and reboot the device and check again. If that doesn't help, please reach out to Zeplin. 

 

Let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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