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Participant
November 20, 2017
Question

XD crashed or freezes constantly

  • November 20, 2017
  • 1 reply
  • 282 views

Hey team,

since the last update I can hardly work with XD. When I copy and paste objects, import objects or sometimes even move objects it freezes for some minutes. Then I normally switch between opened programms and when I am lucky it starts working again.

The other times I have to force close the programme because nothing is working anymore, it is not reacting to clicking.

I am using Windows 10, 64-bit mode, build 16299.64. Latest gpu driver is installed.

Best wishes,

Steffi

    This topic has been closed for replies.

    1 reply

    Preran
    Legend
    November 20, 2017

    Hi Stuffiegler,

    Please send your Adobe ID, location, phone number and URL of this post to me over a private message. Click my picture and use the Message button. We will get in touch with you for investigation.


    Thanks,

    Preran