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Participant
Sep 27, 2020 8:02 AM UTC
Answered

XD crashes when editing Arabic text.

Hi Team,

 

I am trying to edit an Arabic text and XD crashes each time I try to do this. 

 

I use XD 33.1.12 in Macbook Pro (Catalina 10.15.6)

 

please help me resolve these issues ASAP. 

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Mihnea Ovidenie
Mihnea OvidenieCorrect answer
Participating Frequently
Oct 27, 2020 6:15 AM UTC

Hi,

 

We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away?

 

Cheers,

M.

4 replies

Joely10623436
Community Expert
Community Expert
Sep 27, 2020 11:04 AM UTC

The same arabic text/font causes NO problems in other applications?

And XD doesn't crash with OTHER fonts in use?

 

If its an existing text – can you try to save in the Cloud or with another name and re-try?

also check for your issue on: https://adobexd.uservoice.com/

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Participant
Oct 4, 2020 2:36 PM UTC

Uploading in cloud resolves the reissue but it  happens for any arabic font. not sure about the issue. no issue with other Adobe application 

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Mihnea Ovidenie
Mihnea OvidenieCorrect answer
Participating Frequently
Oct 27, 2020 6:15 AM UTC

Hi,

 

We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away?

 

Cheers,

M.

Translate