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Participant
November 20, 2020
Question

XD Crashing

  • November 20, 2020
  • 1 reply
  • 280 views

After the latest update my XD keeps closing. Has anyone else experienced? Is there a fix?

Rolling back to previous version at this time.

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Legend
    November 20, 2020

    Hi Tim,

     

    Sorry to hear about the trouble. Please try re-installing the application and check how it works. If it still crashes, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

     

    Regards

    Rishabh