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Participant
September 14, 2020
Question

XD Crashing after the new updates

  • September 14, 2020
  • 3 replies
  • 215 views

Adobe xd is crashing for me whenever i open a second xd file , but it works smoothly with the first file no matter how big it is ?
please help

    This topic has been closed for replies.

    3 replies

    italosan
    Community Expert
    Community Expert
    September 29, 2020

    Hi, do you still need help? Has your problem been solved?

    Harshika Verma
    Community Manager
    Community Manager
    September 22, 2020

    Hi there,

     

    We would like to follow up on your issue here. Would you mind telling us if you're still experiencing the issue or it has been resolved? If resolved, please share the solution that worked for you and if not, please share the details asked by Italo.

     

    We will try our best to help.

     

    Thanks,

    Harshika

     

    italosan
    Community Expert
    Community Expert
    September 14, 2020

    Hi, we're sorry you're having trouble with Adobe XD. In order to help you, we need more information such as:

    1. the version of the software you are using,
    2. the characteristics of your computer,
    3. where your files are saved
    4. if this error occurs even when opening two small files.