XD crashing every few minutes

Forum|Forum|4 years ago
August 8, 2021
1 reply
468 views

I updated XD, reinstalled it, saved the file in a different name, but still! Every few minutes the XD crashes with no reason. Really really annoying!!! how can I fix this??

Tom

This topic has been closed for replies.

G

gianvitulano

Community Expert

Hi Tom,

we are sorry that you are having problems with Adobe XD. We will do our best to help you. On which OS are you running Adobe XD?

K

Kanika Verma

Participant

Hi,

I have been facing the same issue for over 2-3 week s now.

XD freezes post which my entire system freezes and I have to restart my system multiple times.

I use it on Windows 10 on a Dell laptop.

Earlier it created no probelm at all and was working smoothly.

Recently, I started facing freezing issues.

Please help as its very difficult to work.

Thank You.

Regards,

Kanika

G

gianvitulano

Community Expert

Hi Tom,

thank you for providing so much information. Have you tried to uninstall Adobe XD via Creative Cloud Cleaner tool? Through this tool you can do a deeper cleaning and also delete corrupt files.

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