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Participant
July 22, 2021
Question

XD crashing yet again, won't open new or old content

  • July 22, 2021
  • 2 replies
  • 265 views

XD crashing yet again, won't open new or old content

    This topic has been closed for replies.

    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    July 27, 2021

    Hi default3h7wg2sjfm36,

     

    Hope you're doing well. 

     

    We would like to follow up on your issue. Are you still experiencing the issue or it has been resolved? If the issue still persists, please share the XD and the OS version of your machine.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Rishabh_Tiwari
    Legend
    July 22, 2021

    Hi there,

     

    Sorry to hear about the trouble. Could you please uninstall XD using the Adobe Cleaner tool https://adobe.ly/2x6BO9z and then re-install XD and let us know if this solves the issue or if you need any further assistance. 

     

    Regards

    Rishabh