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Benjamin22011719ens3
Participant
Nov 17, 2022 7:19 PM UTC
Question

XD-Datei nicht mehr in Cloud

Hallo, 

 

meine XD-Datei ist nicht mehr in der Cloud zu finden. Unter gelöschte Datein ist sie auch nicht. Besteht die Möglichkeit aus einem alten Entwicklerlink die Datei wiederherzustellen? 

 

Danke

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Nov 30, 2022 4:01 PM UTC

    Hi @Benjamin22011719ens3,

     

    Hope you're doing well!

     

    We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Nov 18, 2022 11:52 PM UTC

    Hi @Benjamin22011719ens3,

     

    Thank you for reaching out, and sorry for the trouble. Could you please check the file here: https://assets.adobe.com/cloud-documents? Please ensure you're logged in with the same Adobe ID from which you've created the file.

     

    Let us know if that helps.

     

    Thanks,

    Harshika 

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