XD didn't save the changes made to the document.

Forum|Forum|3 years ago
May 12, 2022
2 replies
843 views

Hi, made a bunch of changes to a document and saved it as normal. However, I have gone back onto the document and none of them are there. Would love some help as I spent quite a bit of time making them. Thanks

Product performance

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Correct answer HARSHIKA_VERMA

Hi Lucca24421180j70m,

We are sorry to hear you're having trouble. Would you mind telling us if it's a cloud document? If yes, you can open an older version of the document, and then copy, and paste the content to your current version. Learn more.

Let us know if that helps.

Thanks,

Harshika

D

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Participant

That just happened to me too. Just spent a couple of hours changing dates, names throughout a ticket book file, and saved after each page was changed, then created PDF proof for the client, noticed a small error, went back to the file, opened it again, and no changes were saved!!!

Adobe, this cannot continue, and you better fix A.S.A.P.

HARSHIKA_VERMA

Correct answer

Community Manager

Hi Lucca24421180j70m,

We are sorry to hear you're having trouble. Would you mind telling us if it's a cloud document? If yes, you can open an older version of the document, and then copy, and paste the content to your current version. Learn more.

Let us know if that helps.

Thanks,

Harshika

M

MGAVIOLI

Participant

I've experienced no Back-up /Auto save of a local document today. From what I've read its not recoverable. It's like xd just didn't acknoweldge what local or cloud documents have been opened.

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