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Participant
May 12, 2022
Answered

XD didn't save the changes made to the document.

  • May 12, 2022
  • 2 replies
  • 843 views

Hi, made a bunch of changes to a document and saved it as normal. However, I have gone back onto the document and none of them are there. Would love some help as I spent quite a bit of time making them. Thanks

 

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Correct answer HARSHIKA_VERMA

Hi Lucca24421180j70m,

 

We are sorry to hear you're having trouble. Would you mind telling us if it's a cloud document? If yes, you can open an older version of the document, and then copy, and paste the content to your current version. Learn more.

 

Let us know if that helps. 

 

Thanks,

Harshika

 

 

 

2 replies

Participant
June 27, 2022

That just happened to me too. Just spent a couple of hours changing dates, names throughout a ticket book file, and saved after each page was changed, then created  PDF proof for the client, noticed a small error, went back to the file, opened it again, and no changes were saved!!!

Adobe, this cannot continue, and you better fix A.S.A.P.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
May 12, 2022

Hi Lucca24421180j70m,

 

We are sorry to hear you're having trouble. Would you mind telling us if it's a cloud document? If yes, you can open an older version of the document, and then copy, and paste the content to your current version. Learn more.

 

Let us know if that helps. 

 

Thanks,

Harshika

 

 

 

Participant
June 13, 2022

I've experienced no Back-up /Auto save of a local document today. From what I've read its not recoverable. It's like xd just didn't acknoweldge what local or cloud documents have been opened.