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Participant
Mar 22, 2021 2:36 PM UTC
Question

XD document preview breaking

Hi, my xd file seems to be not working properly like icons and prototyping are breaking on any ios mobile but the prototyping is working perfectly on android. Please help in fixing this issue.

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    3 replies

    Rishabh_Tiwari
    Legend
    Mar 23, 2021 7:30 PM UTC

    Hi Paridhi,

     

    Sorry to hear about the trouble. Could you confirm what exactly is happening on previewing on the Android devices? Would you mind sharing the link with us for testing? If yes, you can DM me by clicking on my name.

     

    Regards

    Rishabh

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    Suraj5C7FAuthor
    Participant
    Mar 31, 2021 6:50 AM UTC

    Hi

     

    No. The problem hasn't resolved yet. The local components when previewed on iphones are breaking. Mostly the icons and animations. This only gets resolved when I break the local components and then play the document on iphone.

    Kindly help in resolving this bug 

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    Harshika Verma
    Community Manager
    Community Manager
    Apr 5, 2021 5:45 PM UTC

    Hi there,

     

    Thanks for sharing the details. Would you mind telling us if it's happening with every file or with a specific file? Is it possible for you to share the XD file with us so that we can check at our end?

     

    We will try our best to help.

     

    Thanks,

    Harshika

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