XD Does not open first time

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First time XD does not open completely. It's stacked on the splash screen and never ends it. To avoid this issue users have to close xd and reopen it.

Then second time there is no issue. It's happening not only on my PC but also the same issue happens on my teammate's pc.

This is a big bug XD, If I am wrong, let's share your solution.

Now I am working for Envato Market

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Harshika Verma

Community Manager

Hi @Vibrant_wanderlust0D4D,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue? You may try the steps suggested in this post.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

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Spas K.

Community Expert

Hey, when did this start happening? Did you try logging out and back in the Creative Cloud app?

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Ares Hovhannesyan

Community Expert

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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