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Participant
August 25, 2020
Question

XD does not work on mac. it keeps sending me error 400

  • August 25, 2020
  • 1 reply
  • 139 views

XD does not work on mac. it keeps sending me error 400. I have no idea how to solve it 

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    1 reply

    Rishabh_Tiwari
    Community Manager
    Community Manager
    August 25, 2020

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with it. Could you please share a few more details like:

     

    1. The version of XD and the Operating System.
    2. When exactly you are getting this error? If you are getting an error while previewing a prototype on browser please share below details:

     

    • Have you tested this on a different browser? If not, please test this on a different browser and check how it goes.
    • Are you connected to a private network or managed network like a work network?
    • Will it be possible for you to share a sample prototype link so that we can test this on our end? If yes, please send the link through DM by clicking on my name. Please add this discussion link in the subject while sending DM.

     

    Regards

    Rishabh