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appmine
Participant
March 5, 2021
Question

XD doesn't load project

  • March 5, 2021
  • 4 replies
  • 620 views

I'm trying to open a cloud document, but XD does not load it in.

XD version: 37.1.32.2

 

This topic has been closed for replies.

4 replies

Harshika Verma
Community Manager
Community Manager
March 9, 2021

Hi All,

 

We are sorry to hear you are having trouble loading the project in XD. Would you mind telling us if you are still experiencing the issue or it has been resolved?

 

We will try our best to help.

 

Thanks,

Harshika

Participant
March 10, 2021

Hi Harshika

 

My files are now opening thanks. Was this an issue with adobe cloud? And am I going to have to save a local version in the future?

 

Cheers

 

Tim

 

Participant
March 5, 2021

Same problem here yesterday, between 30mn and 1 hour to open a document... today is better, but many problems occurred on linked components and impossible to update some of them 😞

 

Participant
March 5, 2021

Me too! I have the same problem. What can we do?

Participant
March 5, 2021

I'm having the same problem too. Just tried to open a xd cloud file, and it's stop loading at the same point