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Participant
April 5, 2022
Question

xd doesn't open

  • April 5, 2022
  • 2 replies
  • 312 views

xd doesn't open

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    2 replies

    Community Manager
    April 5, 2022

    HI Nora23903833sam8.

    Thank you for contacting us, and sorry for the trouble caused, could you please quit & relaunch XD again and also answer to the below listed querries,
    1.In which platform your facing it - Win/Mac?

    2.Is it happening on every launch?

    3. XD version?

    If its on win- Bug has been logged and in future realases wont seen such issues and please update to the latest version of XD.

     

    Regards,

    Ashwini

    Participant
    April 5, 2022

    Same problem here on version 49.0.12. 

     

    I work in a windows platform. On every launch I receive the message about my internet connection but I am connect and the other programs still workinking well, except for the Fresco, I've been experienced this same situation with it.

     

    I tried to to reinstall the current and the previous version and the problem still there.