XD doesn't start even after multiple restarts and re-installs of ol and new versions (even beta).
System Configuration: Windows 10. 64 bit, intel core i7, 2GB Graphics, 16 GB RAM.
System Configuration: Windows 10. 64 bit, intel core i7, 2GB Graphics, 16 GB RAM.
Hi there,
We are sorry for the delay in response. We would request you to please try the below steps-
1. Uninstall XD.
2. Quit Creative Cloud Desktop app and kill all related processes from Task manager.
3. Delete temp files by going to run(Win+r) then %temp%
4. Delete Adobe XD CC folder from C:\Program Files\Common Files\Adobe
5. Restart computer and install XD
Let us know if that helps.
Thanks,
Harshika
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