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Participant
October 21, 2020
Answered

xd error 86

  • October 21, 2020
  • 3 replies
  • 696 views

Hi, dear xd experts.  I have problems with my adobe xd files I get an error when trying to open them I get the error 86 and I don't know how I can fix them. could you please help me to recover my file.

Thank you.

gautham mythili

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi Gautham, 

     

    Sorry for the delay. Your file has been recovered and I have sent you the link to download in a PM. Please check it out and let us know if you need further assistance. 

     

    Thanks,

    Atul_Saini

     

     

    3 replies

    Atul_Saini
    Community Manager
    Atul_SainiCommunity ManagerCorrect answer
    Community Manager
    October 27, 2020

    Hi Gautham, 

     

    Sorry for the delay. Your file has been recovered and I have sent you the link to download in a PM. Please check it out and let us know if you need further assistance. 

     

    Thanks,

    Atul_Saini

     

     

    Atul_Saini
    Community Manager
    Community Manager
    October 21, 2020

    Hi Gautham, 

     

    Thank you for sharing the file and the logs, I'll file quickly file a bug for you. I'd like to know, which version of XD are you using at the moment? 

     

    Please ensure that you're using the latest build, XD 34. If you haven't updated yet, please update it and share the logs once again for v34.

     

    Thanks,

    Atul_Saini

    Participant
    October 21, 2020
    Participant
    October 21, 2020

     AdobeLogs_20201021_090809_214-win.zip