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Participant
Jun 24, 2021 4:49 PM UTC
Question

XD ERROR 86 - Can't open XD documnet

 

Hello I have problems with my adobe xd documentt.
I get an error 86 when im trying to open it.Can you please help med - i have tried to make a new user on my mac and tried other devices.

Thank you.

 

Kind regards,

Christina

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    3 replies

    Participant
    Jun 24, 2021 5:14 PM UTC

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    Rishabh_Tiwari
    Legend
    Jun 24, 2021 7:58 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Will it be possible for you to share the file and the system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

     

    Please add the file and system logs to a shared location and share the link through DM by clicking on my name.

     

    Regards

    Rishabh

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    Participant
    Jun 28, 2021 6:24 PM UTC

    Hi again Rishabh

     

    I have sent you a private message.

     

    best regards

    Christina

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