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Participant
June 24, 2021
Question

XD ERROR 86 - Can't open XD documnet

  • June 24, 2021
  • 1 reply
  • 483 views

 

Hello I have problems with my adobe xd documentt.
I get an error 86 when im trying to open it.Can you please help med - i have tried to make a new user on my mac and tried other devices.

Thank you.

 

Kind regards,

Christina

    This topic has been closed for replies.

    1 reply

    Participant
    June 24, 2021

    Rishabh_Tiwari
    Legend
    June 24, 2021

    Hi there,

     

    Sorry to hear about the trouble. Will it be possible for you to share the file and the system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

     

    Please add the file and system logs to a shared location and share the link through DM by clicking on my name.

     

    Regards

    Rishabh

    Participant
    June 28, 2021

    Hi again Rishabh

     

    I have sent you a private message.

     

    best regards

    Christina