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Pranika5EE1
Participant
Mar 8, 2021 6:38 AM UTC
Answered

XD error "This was created with a newer version of Adobe XD. Please update Adobe XD to open it."V-33

XD error "This was created with a newer version of Adobe XD. Please update Adobe XD to open it." version- 33.1.12.4

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Apr 5, 2021 4:43 AM UTC

    Hi Pranika,

     

    Sorry for the delay in response. Would you mind telling us if you are still experiencing the issue with XD 38.1 version? Please try signing out of XD, Creative Cloud, restart the machine, and then sign back in if you face the issue in the future.

     

    Please feel free to update the discussion if you need further assistance from us. 

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Apr 5, 2021 4:43 AM UTC

    Hi Pranika,

     

    Sorry for the delay in response. Would you mind telling us if you are still experiencing the issue with XD 38.1 version? Please try signing out of XD, Creative Cloud, restart the machine, and then sign back in if you face the issue in the future.

     

    Please feel free to update the discussion if you need further assistance from us. 

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    Pranika5EE1Author
    Participant
    Mar 8, 2021 6:39 AM UTC

    Although I have installed the latest version, I have tried to delete and reinstall, but it still cannot work

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