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Jesse Ragos
Jesse Ragos
Participant
November 4, 2020
Question

XD : Failure while publishing libraries

  • November 4, 2020
  • 2 replies
  • 8086 views

Hi Community,

 

Would like to share my experience regarding publishing libraries.

 

While publishing my design system as a library, it takes so long to finish and is continuously still publishing with no progress or indicator showing (just a spinning loader on loop).

I also tried this with other of my projects with minimal assets to publish (1 color and 1 component), still the same problem.

 

 

When I try to cancel by closing the dialog or the app itself, the library is created but the content or assets are not included there, which means they failed to be published.

 

Here are my unit specs:

- Ryzen 5 2600

- Geforce GTX 1660Ti

- HyperX 2666mHz 2x8gb

 

Appreciate getting a prompt response and hope this will be resolved so I can use this feature.

Thanks.

 

 

 

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    2 replies

    M
    Markus_xd
    Participating Frequently
    November 5, 2020

    Hello,

     

    i am on windows 10 with newest xd release. and i have the ssame problem but it works with just colors fonts and components assets are broken some how.

     

    i have the problem when i create an libary just with colors assets, it will completly work as it should, i can change or add colors and update them all to the cloud. but at the point i add text or components assets all get stuck, i cant update anything anymore, even if i delte the text and copmponents assets. it shows me clear i should update but it is i never solved promise for xd at this point. 

     

    when i create a libary with colors and just with text assets, at the point where i puplish the libary the puplish button becomes an loader and will stuck for ever, but the libary is created in my cloud libs but without assets, same with the combination with colors and components asssetss. when i reopnen the xd file it is still unpuplished but the libary exists in the cloud. after puplishing and overwrite existing libary fragment the xd file is connected to the libary but i canot sync any assets.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      November 9, 2020

      Hi Markus,

       

      Sorry to hear that. I would suggest trying the above steps in sequence and let us know if that helps.

       

      Thanks,

      Harshika

      Jesse Ragos
      Jesse RagosAuthor
      Participant
      November 10, 2020

      Hi Harshika,

       

      Do you have a Windows version for this solution?

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      November 4, 2020

      Hi there,

       

      Sorry to hear you are having trouble publishing your library in XD. Would you mind trying the below steps in sequence? 

      • Quit XD
      • Launch CCD
      • Press Cmd+Opt+T to close CCD processes
      • Launch CCD, XD
      • Then try publishing again.

       

      Also, please make sure you are on the current version of XD which is 34.2. Let us know if that helps.

       

      Thanks,

      Harshika

        Jesse Ragos
        Jesse RagosAuthor
        Participant
        November 5, 2020

        Hi Harshika,

         

        Sorry but I'm on Windows 10 so I'm not able to get this fix and wouldn't know if CCD is for Windows too.

        And yes I'm on the current version too.

         

        Thanks,

        Jesse

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        November 9, 2020

        Hi Jesse,

         

        Yes, these steps are for windows as well. You can end up the Creatice Cloud Desktop app from Task manager and follow the steps and see if that helps. We also have the current version of XD as 34.3, please try updating and let us know if that helps.

         

        Thanks,

        Harshika

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