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H
helenpiva
Participant
October 31, 2020
Question

XD File .~temp

  • October 31, 2020
  • 1 reply
  • 789 views

Hi, Please help me

 

Today I turned on my computer and went to open an XD file to work and the file had the extension. ~ tmp.

I do not understand why the file is missing and now appears only a tmp. Can anyone help me solve this problem?
I took a print of the file for you to look at.

 

Thanks!

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    November 2, 2020

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of XD and OS.
    2. Is this happening with a specific file or multiple files?
    3. Is this a local file or cloud file?
    4. If it's a cloud file, please check if you are able to access the file here: https://assets.adobe.com/cloud-documents
    5. If it's happening with a specific file, please add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name. 

     

    Note: Please add this discussion link in the subject while sending DM.

     

    Regards

    Rishabh

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