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cdugas
Participant
Jul 10, 2020 3:21 PM UTC
Answered

XD free trial download issues

Hi,

 

I'm having issues downloading the free trial of XD on my iMac Desktop. Is it possible to download XD on a mac OS 10.8 mountain lion?

Everytime I try it says that my system is out of date.

I would really appreciate any help, thanks!

 

 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 15, 2020 7:30 PM UTC

    Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

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    3 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Jul 10, 2020 3:34 PM UTC

    Hi there,

     

    Thanks for reaching out. I understand that this could be a piece of sad news for you as Adobe XD is compatible with macOS 10.13 or later. For more information you can refer to this article: https://helpx.adobe.com/xd/system-requirements.html#:~:text=To%20install%20and%20use%20Adobe,(v14393)%20or%20macOS%2010.11.

     

    Feel free to reach out, if you have any other question or issues, we'll be happy to assist.

     

    Regards

    Rishabh

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      cdugasAuthor
      Participant
      Jul 10, 2020 3:41 PM UTC

      Hi Rishabh,

       

      thanks for your reply, is there any way to update my system without having to invest in a new computer?

       

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      Rishabh_Tiwari
      Rishabh_TiwariCorrect answer
      Legend
      Jul 15, 2020 7:30 PM UTC

      Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

      Translate
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