Hi, I have the following problem with XD - I downloaded the .dmg file to install and when I double click the installer it does not launch at all and therefore I am unable to even install. Has anybody encountered this and knows how to fix it?
Thank you.
Hi there,
Sorry to hear about the trouble. Could you please try to download the software from the Adobe Creative Cloud desktop by following the steps shared here: https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html
Let us know if this works or if you need any further assistance.
Regards
Rishabh
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