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Participating Frequently
Sep 9, 2022 8:20 AM UTC
Question

XD is disconnecting me from my internet

I've seen a previous thread about this but no recent updates.

I'm on a Macbook Pro running Monterey with a hard wired connection via a VVB dongle.

Everytime I open XD, it disconnects the hard wired connection. It's driving me crazy.

Doesn't have with any other programmes. Please help!

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    2 replies

    Atul_Saini
    Legend
    Sep 9, 2022 11:39 AM UTC

    Hi @Dan26035225kkdi, 

     

    Thank you for reaching out. I think I have seen this one before. Can you try to use Wi-Fi and check if that works? 

    Let me check with the product team to see if there is any update on this bug. 

     

    Thanks,

    Atul_Saini

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    Participating Frequently
    Sep 12, 2022 1:29 PM UTC

    Wifi works but in the office block we don't have great wifi so I have to used a wired connection.

    I also need to use XD everyday so this is really impacting me.

    Any update?

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