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baldeanmihai
Participating Frequently
August 26, 2021
Question

XD is not installing

  • August 26, 2021
  • 1 reply
  • 269 views

Hi guys,

My XD is installed on my computer (windows) , I can open it and work with it, but I cannot update it, so I cannot work with files that were made with newer versions. 

When I try to make an update this is how my creative cloud looks like. It says that XD is not installed at all and I cannot install it.

When I search the Adobe file on my computer I cannot find the XD software.

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    August 26, 2021

    Hi there,

     

    We're so sorry to hear about the trouble. Could you please uninstall XD and then re-install and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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