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hdmng
Participant
Aug 1, 2023 8:22 AM UTC
Question

XD is part of my plan but will not allow access

I have the Adobe Creative Cloud All Apps plan and the list of apps includes XD. However, it will not let me open it from the Creative Cloud app and has a 'Try' button instead of 'Open'.

 

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    3 replies

    Participant
    Aug 1, 2023 2:27 PM UTC

    My problem is fixed you need first.
    - Uninstall adobe xd

    - Then log out adobe creative cloud

    - Then install button for adobe xd appears 

     

    And it will work again

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    Participant
    Aug 1, 2023 12:43 PM UTC

    I have the same problem since today

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    Ares Hovhannesyan
    Community Expert
    Community Expert
    Aug 1, 2023 1:18 PM UTC

    Its works for me. Strange 

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