XD is will be discontinued

Forum|Forum|4 years ago
September 24, 2021
2 replies
7017 views

I,ve paid for XD and my documents all are in the cloud but you guys don't even let me to open the XD

I uninstalled and tried it Why you guys are having cloud if you guys don't give a proper update.

my work is pending and I don't even have a tool to convert XD to figma.

either make the software stable or give a tool to convert xd to figma.

we don't need XD

This topic has been closed for replies.

G

gianvitulano

Community Expert

Hi jaspersamuel,

we are sorry that you are experiencing problems with Adobe XD. We will do our best to help you. When you open Adobe XD do you get any errors back? Have you tried uninstalling the software via the Creative Cloud Cleaner tool?

rifenbury

Participant

Same issue here, I can't open XD.

Rishabh_Tiwari

Community Manager

Hi there,

We're so sorry to hear about the trouble. If you are getting a white screen on launch, please try the suggestions shared here https://community.adobe.com/t5/adobe-xd-discussions/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/m-p/10602095#M16102 and let us know if this helps or if you need any further assistance.

Regards

Rishabh

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