XD issue - locked

Hi @SU241101895wvf, interesting, whenever I experience a similar issue (haven't experienced this exact same issue though) An app (this doesn't have to be only XD, can happen even on operating system specific windows/apps etc) it's usually because of a window/dialogue/popup etc that's being opened, asking a prompt etc to be completed, at somewhere (on the external screen, under some window etc somehow )🙂 but since you're saying you uninstalled and reinstalled the app, it should be because of something else. If you haven't tried, I'd create another/test Adobe account to see if it's an account specific issue, that's the only thing that I can think of right now. Please update us after trying that or you have anything else to update. You might also want to contact the support about the issue: https://helpx.adobe.com/support/xd.html Hope this helps!