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Harmonious_musician5E0B
Participant
Apr 24, 2020 11:20 AM UTC
Question

XD keeps CRASHING the second I open the program (PC)

I started working with XD more than one month ago, and everything was fine (except now and then...)

I literally worked the whole morning today on my project,

AND SUDDENLY I tried to open it and it just freezes THE SECOND I click on something. 

I tried EVERYTHING. I waited, restarted my computer.........

It was fine one second ago and now it just WONT WORK NO MATTER WHAT.

PLEASE HELP ME I have this project due TOMORROW

The first Home page works fine but as soon as I click on any project really it freezes.

THANKS

 

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    7 replies

    buvb44968524
    Participant
    Apr 24, 2020 11:55 AM UTC

    I can open my cloud file with the internet disconnected.

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      Harmonious_musician5E0BAuthor
      Participant
      Apr 24, 2020 12:51 PM UTC

      Okay, so after a while I opened it again and it works fine for now... STRANGE

      Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      May 21, 2020 7:42 PM UTC

      Hi All,

       

      Sorry for the delay in response. I would like to follow up here. Is the issue has been resolved or you need further assistance? 

       

      We would be happy to help.

       

      Thanks,

      Harshika

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      buvb44968524
      Participant
      Apr 24, 2020 11:51 AM UTC

      It works when I open a local file.

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      張嘉58685721
      Known Participant
      Apr 24, 2020 11:46 AM UTC

      me too!!!!!!!!!!!!!!
      I can't open file from cloud.

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        Harmonious_musician5E0BAuthor
        Participant
        Apr 24, 2020 12:52 PM UTC

        I think maybe there was some problem with the cloud. After a while it worked out fine for me... try again and see if it works?

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        buvb44968524
        Participant
        Apr 24, 2020 11:43 AM UTC

        Started facing the same issue, it was working before, the same version.
        Also my published url now show an error "Something went wrong."

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