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Participant
April 24, 2020
Question

XD keeps CRASHING the second I open the program (PC)

  • April 24, 2020
  • 7 replies
  • 892 views

I started working with XD more than one month ago, and everything was fine (except now and then...)

I literally worked the whole morning today on my project,

AND SUDDENLY I tried to open it and it just freezes THE SECOND I click on something. 

I tried EVERYTHING. I waited, restarted my computer.........

It was fine one second ago and now it just WONT WORK NO MATTER WHAT.

PLEASE HELP ME I have this project due TOMORROW

The first Home page works fine but as soon as I click on any project really it freezes.

THANKS

 

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7 replies

Participant
April 24, 2020

I can open my cloud file with the internet disconnected.

Participant
April 24, 2020

Okay, so after a while I opened it again and it works fine for now... STRANGE

Harshika Verma
Community Manager
Community Manager
May 21, 2020

Hi All,

 

Sorry for the delay in response. I would like to follow up here. Is the issue has been resolved or you need further assistance? 

 

We would be happy to help.

 

Thanks,

Harshika

Participant
April 24, 2020

It works when I open a local file.

Known Participant
April 24, 2020

me too!!!!!!!!!!!!!!
I can't open file from cloud.

Participant
April 24, 2020

I think maybe there was some problem with the cloud. After a while it worked out fine for me... try again and see if it works?

Participant
April 24, 2020

Started facing the same issue, it was working before, the same version.
Also my published url now show an error "Something went wrong."