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Jamie92
Participant
Nov 22, 2020 2:33 PM UTC
Question

Xd keeps crashing when opening files

I recently updated to Big Sur OS and Xd had been working but now whenever I open it, it loads then opens a file and shuts immediately, any ideas?

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    3 replies

    ProAbono
    Participant
    Nov 23, 2020 8:21 AM UTC

    I had the same problem htis morning !

    The support advised me to switch to a previous update of XD because the new one was not yet compatible with Big Sur, or in any case encountered some problems. I hope that helps you 🙂 

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    Chethan5D9B
    Participant
    Nov 22, 2020 8:38 PM UTC

    Yeah, exactly same happening to me. Just that I have not updated to Big Sur. 

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    Jamie92Author
    Participant
    Nov 23, 2020 7:44 AM UTC

    Hi, I spoke to the support chat this morning and they sorted it so drop them a message and they will hopefully help you too!

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