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BellaBeez
Participant
January 31, 2024
Question

XD keeps getting stuck

  • January 31, 2024
  • 1 reply
  • 164 views

I'm attempting to generate prototype links. The first one works without issue, but subsequent attempts get stuck at 50%, disrupting my internet connection. Closing XD resolves the problem. I expected Adobe to provide better quality for a paid service. What could be causing this issue?

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    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    January 31, 2024

    Hi @BellaBeez,

     

    Sorry to hear about the trouble. Can you confirm if it's happening with specific or multiple files? Please share the version of XD & OS, we'll try our best to assist. 

    Thanks

    Rishabh

    B
    BellaBeezAuthor
    Participant
    February 3, 2024

    Issues with multiple files after having success with one file. The version of XD is v 57.1.12 and OS: Sonoma 14.3

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