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Participant
Jan 31, 2024 6:34 AM UTC
Question

XD keeps getting stuck

I'm attempting to generate prototype links. The first one works without issue, but subsequent attempts get stuck at 50%, disrupting my internet connection. Closing XD resolves the problem. I expected Adobe to provide better quality for a paid service. What could be causing this issue?

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    2 replies

    Rishabh_Tiwari
    Legend
    Jan 31, 2024 2:25 PM UTC

    Hi @BellaBeez,

     

    Sorry to hear about the trouble. Can you confirm if it's happening with specific or multiple files? Please share the version of XD & OS, we'll try our best to assist. 

    Thanks

    Rishabh

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    BellaBeezAuthor
    Participant
    Feb 3, 2024 5:44 AM UTC

    Issues with multiple files after having success with one file. The version of XD is v 57.1.12 and OS: Sonoma 14.3

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