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Chris_Ferrara
Participant
September 2, 2022
Answered

XD Links appear blurry in browser

  • September 2, 2022
  • 2 replies
  • 896 views

I have noticed with the most recent update my XD links are previewing blurry in my browser.  The issue improves slightly if I view the links in presentation (full screen) mode, however still not as crisp as needed or expected.

This issue is not limited to images.  Text and vector objects appear to have the same issue.

Please see https://xd.adobe.com/view/3a70cc0e-266e-43de-93d3-64c4a80e3b44-6f23/ and attachments.

Please advise if reproducible and if issue is known or if fix is planned for future release.

 

XD version 54.0.12.5, Creative Cloud Sync 5.16.2.1

Chrome Version 105.0.5195.54 (Official Build) (64-bit)

Windows 10 Pro Version 21H2 OS build 19044.1826 

Windows Feature Experience Pack 120.2212.4180.0

Display: Dell P2419H 1920x1080 60Hz

    This topic has been closed for replies.
    Correct answer Chris_Ferrara

    @HARSHIKA_VERMA @Federico26089009p2fg @AkinGn 

    Thank you for your replies.  I have found that my browser setting was inadvertently set to "90%" size, making certain view sizes blurry.  I have set it back to 100% and the prototype looks fine (see attachment). - I consider this thread to be resolved.

    2 replies

    C
    Chris_FerraraAuthorCorrect answer
    Participant
    September 22, 2022

    @HARSHIKA_VERMA @Federico26089009p2fg @AkinGn 

    Thank you for your replies.  I have found that my browser setting was inadvertently set to "90%" size, making certain view sizes blurry.  I have set it back to 100% and the prototype looks fine (see attachment). - I consider this thread to be resolved.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      September 22, 2022

      Glad to hear you're back on track. Please feel free to reach out to us in the future for any assistance related to XD. We would be happy to help. 

       

      Thanks,

      Harshika

        AkinGn
        Community Expert
        AkinGnCommunity Expert
        Community Expert
        September 8, 2022

        This is how I see when I click the prototype and it's crisp, I can't be sure what the issue might be: https://ibb.co/zsfD68C

          F
          Federico26089009p2fg
          Participant
          September 13, 2022
          I have the same problem

          https://xd.adobe.com/view/a948bc20-19ed-4a03-ace7-fe803b6e0d78-fc1b/

          the images in the preview are correct while in the browser they are blurry

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          September 22, 2022

          Hi @Federico26089009p2fg,

           

          Sorry for the delay in response, and thanks for sharing the link. I opened the link in the chrome browser on my windows 10 machine, and it shows fine on my end.

           

           

          Have you tried opening the link on a different browser? Please ensure you're on the latest version of XD, 54.1.

           

          We will try our best to help.

           

          Thanks,

          Harshika

           

           

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