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nicoles31570212
nicoles31570212
Participant
Jul 15, 2020 3:32 PM UTC
Answered

XD messes up font format

Hi! I've a problem importing ai. files to Xd. Everytime I do so Xd messes up my font formats (see screenshot attached). Any ideas how to solve that? 

 

Thanks a lot!

 

 

 

 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 19, 2020 1:20 PM UTC

    Hi Nicole,

     

    Sorry to hear about the trouble. While importing AI file in XD there are certain non-supported feature which are listed here: https://helpx.adobe.com/xd/kb/open-illustrator-files-in-xd.html

     

    I'd recommend importing it as SVG or you can try the suggestions shared here: https://helpx.adobe.com/xd/help/working-with-external-assets.html#illustrator

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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    2 replies

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Jul 19, 2020 1:20 PM UTC

    Hi Nicole,

     

    Sorry to hear about the trouble. While importing AI file in XD there are certain non-supported feature which are listed here: https://helpx.adobe.com/xd/kb/open-illustrator-files-in-xd.html

     

    I'd recommend importing it as SVG or you can try the suggestions shared here: https://helpx.adobe.com/xd/help/working-with-external-assets.html#illustrator

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jul 15, 2020 7:49 PM UTC

      Hi Nicole,

       

      We are sorry to hear you are facing trouble while exporting Ai files into XD. Would you mind telling us if it's happening with every file or with a specific file? What is the OS and XD version of your machine? 

      We will try our best to help.

       

      Thanks,

      Harshika

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