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Inspiring
August 5, 2019
Question

XD Mobile - Change Menu Access from 3 Finger Tap to ...

  • August 5, 2019
  • 1 reply
  • 679 views

I'd like to configure the mobile app to respond to alternative tap configuration to access the Menu.  It seems the default is '3 finger tap'.  When the user is tapping thru screens quickly it sometimes confuses the app and brings up the menu.

Can anyone suggest how to change this option to say 3 finger double tap or other?

Thank you!

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    1 reply

    Sjaani
    Community Expert
    Community Expert
    August 5, 2019

    I don't believe you can currently change the settings.

    I wasn't able to reproduce fast enough tapping to bring up the menu, but I can understand how this might be annoying.

    I would suggest jumping on to the UserVoice page and requesting that they add preference features to allow you to choose how to access the menu.

    Participant
    May 3, 2023

    Hi, has this ever been sorted? I'm having the same problem and looking for a solution.

    thanks