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Participant
January 17, 2019
Question

XD not allowing new projects

  • January 17, 2019
  • 1 reply
  • 207 views

Hello, I just downloaded XD for the first time and it won't let me start a new project. All it lets me do is go to the tutorial. Any help would be appreciated.

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    1 reply

    elainecc
    Participating Frequently
    January 17, 2019

    Hey there! Sorry to hear you're hitting this problem. Can you please check to see which version of Creative Cloud Sync you have installed? You can check by going to the Creative Cloud desktop app > ... > Preferences > Creative Cloud tab (IMPORTANT STEP) > Files sub-tab.