XD not working at all

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XD is not starting!

I have got the latest version of XD and working on macOS Catalina v10.15.5

It was working fine before the latest update

Crash on mac

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Harshika Verma

Community Manager

Hi there,

Sorry to hear you are having facing crash issue while opening XD. Would you mind doing a fresh uninstall and reinstall of XD using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and let us know if that helps?

We are here to help.

Thanks,

Harshika

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K

Khaled Al-EssawiAuthor

Participant

Hi Harshika,

I did what you said but I have the same problem till now.

I need to fix this ASAP, please.

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Harshika Verma

Community Manager

Sorry for the delay in response. Would you mind getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that you can get the immediate assistance?

Let me know if you face any trouble contacting them.

Thanks,

Harshika

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