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Participant
Apr 1, 2021 9:08 AM UTC
Question

XD not working on macbook pro

Since today morning XD is not working on my macbook pro.... anything you do open a cloud/local document or new .... it not responding

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    5 replies

    Participant
    Apr 2, 2021 2:58 AM UTC

    我的也是,闪退

     

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    Rishabh_Tiwari
    Legend
    Apr 2, 2021 5:14 PM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Could you please share the version of XD and the operating system? Have you tried restarting the computer? If not, please try and let us know if you are still experiencing the issue.

     

    Regards

    Rishabh

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    Participant
    Jun 12, 2021 12:27 PM UTC

    xd是最新版本 Mac版本11.4

     

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    italosan
    Community Expert
    Community Expert
    Apr 1, 2021 10:12 AM UTC

    Hi, in order to help you we need some useful information, such as the version of Adobe XD you are using, the version of the Creative Cloud App and the characteristics of your computer.

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