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Sergey Grigoriants
Sergey Grigoriants
Participant
June 16, 2022
Answered

XD opens with empty artboards, previous versions do not open at all

  • June 16, 2022
  • 1 reply
  • 928 views

Hi all, has anyone the same issue. I open my XD file (saved in the cloud) and XD brings me empty artboards. I also tried to open previous versions but all of them are empty, without even any artoards...

This topic has been closed for replies.
Correct answer Ares Hovhannesyan

yep, the file was created last year, but I turned auto update at my creative cloud app on.


Please review. That can be a reason

https://helpx.adobe.com/xd/help/migrate-design-systems-to-creative-cloud-libraries.html

1 reply

italosan
Community Expert
italosanCommunity Expert
Community Expert
June 16, 2022

Hi, what version of Adobe XD are you using? What OS are you running the software on?

    Sergey Grigoriants
    Sergey GrigoriantsAuthor
    Participant
    June 16, 2022

    Hi, Windows 10, and my XD version is 51.0.12

    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    June 17, 2022

    Hi, thank you for providing us with the requested information. Does the same thing happen with files saved locally? Have you got to try?

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