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Sergey Grigoriants
Participant
Jun 16, 2022 9:28 AM UTC
Answered

XD opens with empty artboards, previous versions do not open at all

Hi all, has anyone the same issue. I open my XD file (saved in the cloud) and XD brings me empty artboards. I also tried to open previous versions but all of them are empty, without even any artoards...

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Ares Hovhannesyan
Ares HovhannesyanCorrect answer
Community Expert
Jun 19, 2022 4:45 PM UTC

yep, the file was created last year, but I turned auto update at my creative cloud app on.


Please review. That can be a reason

https://helpx.adobe.com/xd/help/migrate-design-systems-to-creative-cloud-libraries.html

7 replies

italosan
Community Expert
Community Expert
Jun 16, 2022 10:42 AM UTC

Hi, what version of Adobe XD are you using? What OS are you running the software on?

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Sergey Grigoriants
Participant
Jun 16, 2022 10:52 AM UTC

Hi, Windows 10, and my XD version is 51.0.12

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italosan
Community Expert
Community Expert
Jun 17, 2022 10:24 AM UTC

Hi, thank you for providing us with the requested information. Does the same thing happen with files saved locally? Have you got to try?

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