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kend3360163
Participant
October 14, 2024
Answered

XD presentation share link is asking for a login

  • October 14, 2024
  • 1 reply
  • 360 views

For some reason, when I try to share a link to present my design, the link is asking for the recipient to log in. My client doesn't have a login. How do I fix this?

The design is just one page, with an embedded video. I have also tried to share without the video and same results.

    This topic has been closed for replies.
    Correct answer kend3360163

    I had set is as anyone with a link, but it didn't work. I have since turned the XD page into a 'flow' and now I can share the link. But I didn't need to do that in the past. 

    1 reply

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    October 16, 2024

    @kend3360163 chances are if you created a link and did 'only invited people' that might be the reason. When I need to create a link or ask others to create a link, I ask that the link access is 'anyone with the link' meaning, less issues with the link. Re-do the link settings and you should be fine. Otherwise let me know

     

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    K
    kend3360163AuthorCorrect answer
    Participant
    October 16, 2024

    I had set is as anyone with a link, but it didn't work. I have since turned the XD page into a 'flow' and now I can share the link. But I didn't need to do that in the past. 

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    October 17, 2024

    @kend3360163 I have never had to create a flow in the past either. Normally it works as is. Maybe Xd had a mind of it's own on the weekend!?!

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