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Gab-Mil
Gab-Mil
Participant
Nov 27, 2020 6:51 PM UTC
Question

Xd preview isn’t working ?

All of a sudden my xd preview stopped working every time I press the button it doesn't respond however if I save it on cloud and view it through my phone I can preview it so I have no idea why the preview on my laptop stopped responding. Can anyone help?

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2 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Nov 27, 2020 7:36 PM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please confirm if this is happening with a specific file or multiple files? If it's happening with multiple files, please try re-installing XD and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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    Gab-Mil
    Gab-MilAuthor
    Participant
    Nov 27, 2020 7:49 PM UTC

    Hello,

    Thank you for responding. I have checked that my Adobe XD isn't updated and I updated it now and it's working!!

     

    Thank  you.

     

    -Gabi

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