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Seif22
Participant
Apr 3, 2022 5:08 PM UTC
Answered

xd problem

hi guys

I am new with xd but when I try to open it it doesn't open and freezes on the start screen, I try to reinstall it but it doesn't work

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    Ares Hovhannesyan
    Ares HovhannesyanCorrect answer
    Community Expert
    Apr 3, 2022 5:32 PM UTC

    Use the Creative Cloud Cleaner Tool to solve installation issues
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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    3 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity ExpertCorrect answer
    Community Expert
    Apr 3, 2022 5:32 PM UTC

    Use the Creative Cloud Cleaner Tool to solve installation issues
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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      Seif22Author
      Participant
      Apr 3, 2022 10:08 PM UTC

      thank you very much.

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