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Participant
April 3, 2022
Answered

xd problem

  • April 3, 2022
  • 3 replies
  • 452 views

hi guys

I am new with xd but when I try to open it it doesn't open and freezes on the start screen, I try to reinstall it but it doesn't work

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    Correct answer Ares Hovhannesyan

    Use the Creative Cloud Cleaner Tool to solve installation issues
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    3 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity ExpertCorrect answer
    Community Expert
    April 3, 2022

    Use the Creative Cloud Cleaner Tool to solve installation issues
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Seif22Author
    Participant
    April 3, 2022

    thank you very much.