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Participant
Aug 24, 2021 8:50 PM UTC
Question

XD Project won't sync up with a co worker in the same project.

A co worker and I have been working in the same XD projects for days now and then all of a sudden none our projects will sync up when we are collaberating. I've tried inviting him to a new project and he can join but he cannot see any work that I add to the project. It has an icon that signifies he is in the project but when I click on his name it says "This person is not interacting with this document". We have tried logging out, restarting, and we are just not sure how to fix this.

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3 replies

Harshika Verma
Community Manager
Community Manager
Aug 24, 2021 9:00 PM UTC

Hi there,

 

Thanks for reaching out. We have a known server issue with live editing at our end and the team is working on it to fix it on priority. We will update you as soon as it is fixed. 

 

We really appreciate your patience.

 

Thanks,

Harshika

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Harshika Verma
Community Manager
Community Manager
Aug 24, 2021 9:10 PM UTC

Hi butskiis,

 

We would request you to please try again and let us know if it works now.

 

Thanks,

Harshika

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butskiisAuthor
Participant
Aug 24, 2021 11:50 PM UTC

Yes everything works fine now! Thank you!

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