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Shivanchali2417287877b0
Participant
June 8, 2023
Question

XD prototype breaks on google chrome

  • June 8, 2023
  • 1 reply
  • 375 views

Everytime I try to view my xd prototype in google chrome, some of the screens break and the elements within get distorted. The same wireframe works fine within the XD app but fails to work on google chrome. 

 

This is the only message that I see in the console ----> container.buildInfo.environment is deprecated.Please use `container.environment.stage` instead

 

Please can someone help me out. 

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      1 reply

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      June 9, 2023

      Hi @Shivanchali2417287877b0 ,

       

      Sorry to hear about the trouble. Please share a few more details like:

       

      1. The version of XD & OS.
      2. Have you tested the prototype on a different browser? Is it working?
      3. Will it be possible for you to share a few screenshots of how the design looks in XD and on the browser?
      4. Will it be possible for you to share the link & the actual file with us so that we can test this on our end?

       

      We're here to help, just need more details.

       

      Thanks

      Rishabh

      S
      Shivanchali2417287877b0Author
      Participant
      June 9, 2023

      Please find th edetails below highlighted in red: 

      1. The version of XD & OS.  XD version: 56.1.12 and OS Version: Edition Windows 10 Enterprise
        Version 21H2
        Installed on ‎2/‎11/‎2023
        OS build 19044.2965
        Experience Windows Feature Experience Pack 1000.19041.1000.0
      2. Have you tested the prototype on a different browser? Is it working? No, its breaking on all browsers
      3. Will it be possible for you to share a few screenshots of how the design looks in XD and on the browser? No, its a client presentation and I can't share it on an external site
      4. Will it be possible for you to share the link & the actual file with us so that we can test this on our end? No, its a client presentation and I can't share it on an external site
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